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NHS AYRSHIRE & ARRAN

Adolescent Mental Health Services

NHS Ayrshire & Arran Logo

Adolescent Mental Health Services

INFORMATION LEAFLET FOR YOUNG PEOPLE AND THEIR FAMILIES

Who are we?
We are a team of professionals trained to help young people witha broad range of emotional, psychological and behavioural problems. The team consists of an adolescent psychiatrist, a clinical psychologist, a community mental health nurse, a social worker and a cognitive behaviour therapist.

What do we do?
The services provided vary according to the severity of the problem (some example are listed opposite) and each professional within the team has different skills to offer. Mostly, help is based upon talking about diffulties and trying to find ways of overcoming or coping with them. Often, family members are included in these discussions, with the agreement of the young person.

We believe that young people and their families should be respected and listened to. We will work at all times in a way which enables young people to grow up in healthy environment, phisically, emotionally and socially.

It is also our aim to show respect, in relation to disability, your religious beliefs, ethnic, cultural and linguistic background.

Who do we see?
We see young people from the age of 15 to 19 and often their families as well.

Common problems for which young people seek help:

  • Diffculties with family relationships
  • Anxiety and phobias
  • Depression
  • Eating problems
  • Worrying or obsessive thoughts
  • Difficulties at school or college
  • Dealing with tramatic events
  • Compulsive behaviour
  • Difficulties in relationships with peers
  • Problems caused by aggression
  • Lack of confidence

What to expect at a first assessment meeting

When you are refered to the Adolescent Mental Health Team, usually by your GP (though you may refer yourself), you will be offered an initial assessment appointment. This will be in a clinic as near to your home as possible. Your first appointment will last from one to one and a half hours and we may ask all family members living at home to attend if they are willing and able to do so. This allows us to hear everyone's point of view about the nature of the current problem and to find out about other relevant background details.

At the end of the first appointment, you will be advised as to whether the Adolescent Mental health Team is likely to be able to help you with your difficulties. Sometimes other services or agencies might be more appropriate sources of help. In this case, where possible, you would be advised of these.

If your problem is one with which the Adolescent Mental Health Team can help, the type of treatment best suited to you and the approximate lenghth of therapy that will the be offered, further appointments are often shorter and do not always involve the whole family.

What is in my notes?

The team member(s) whom you meet will keep brief notes about you and these are held in the strictest of confidence. They will usually be happy to let you see what is in your notes if you wish to do so. Your rights to see information both in your notes and on computer are covered by the Code of Practice on Openness in the NHS which came into effect in 1995.

Confidentiality

There is a legal duty within the NHS and the Social Work Department to maintain confidentiality about you. However, different agencies often need to work together and share information about people they see.

Firstly your GP, or the person who referred you will have given a short description of your problem and possibly some brief background information to the Adolescent Mental Health Team. The GP or person who referred you will, in turn, be informed about the outcome of your assessment and of the progress of your treatment. You should normally be told if details about you are to be shared with anyone other than the referrer and other health professionals involved in your care.

If, however, there are things which you do not wish to be repeated, your wishes will be respected unless there are overriding reasons not to. In rare cases, it may be necessary to share such information with others. This would only happen if the health or welfare of yourself or others is at serious risk or if required to do so by law.

If you can't keep any appointments

Please contact us as soon as possible if any appointments are not convenient. You will be offered another one and we will be able to use the time to see someone else.

Quality of care

There are local standards for quality of care and at the end of your treatment you may be asked for comments on the service you have received. These comments are reviewed to help us improve our service.

Suggestions or complaints

Your comments, complaints or suggestions will be welcomed. Any concerns about your treatment should be discussed with the team member with whom you meet.

If you are still not satisfied with the response, you can take the matter up with Patient Relations and Complaints Officer, NHS Ayrshire & Arran , 1A Hunters Avenue, Ayr, or the Chief Executive, NHS Ayrshire & Arran, at the same address.

CHILD & ADOLESCENT MENTAL HEALTH SERVICES
AYRSHIRE CENTRAL HOSPITAL
KILWININNING ROAD
IRVINE
KA12 8SS

 

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