When you have support needs, big or small, Throughcare’s the team that you should call
The Throughcare Support Team work with young people aged 15 ½ - 21 years, who are/have been in the care of the Local Authority and young people who are homeless.
The staff at Throughcare recognise that the transition to independent living can be difficult and as such the team endeavour to provide a range of very practical supports as well as emotional support to young people. The support you will receive is very much based on your needs as an individual. Once your support needs have been identified and discussed a support plan will be drawn up. Your plan will be reviewed and updated regularly and you will be given a copy.
At all times the staff will treat you in a polite and respectful manner.
 Contact Address
Throughcare
1 Holmston Road Ayr
Tel 01292 612092
Fax 01292 612092
Opening Times
Monday to Thursday - 8.45 am – 4.45 pm
Friday - 8.45 am – 4.00 pm
Accommodation
The Throughcare Team will try and support you to find appropriate accommodation in partnership with the Council’s Youth Housing Support Group
Literacy/Numeracy Support
Throughcare can assist with reading and writing. Contact your support worker or ask to speak to Michelle McDowall, Literacy Support Worker
Groupwork
At different times of the year, Groupwork activities are available such as the summer programme, outdoor activities, health promotion groups and drop-in groups.
Mediation/Family Contact
If you are living away from home as a result of a dispute or fallout with your family, Throughcare can help you to resolve your problems. Talk to our Mediation Officer, Linda Given or your support worker
Housing Support
Running a home can be difficult, cooking, cleaning, budgeting, organising repairs, furnishing, getting on with your neighbours, paying bills, claiming benefits – Throughcare can assist.
Health
Maintaining good physical and mental health is vital. Throughcare can assist you to register with a doctor and dentist and can offer you a basic health check as well as support to talk through any difficulties that may be affecting your mental health. Contact Jackie Flynn, Throughcare Nurse or talk to your Support Worker.
Financial Support
If you were in the Social Work Department’s care on your 16th birthday, then you are entitled to financial help with general living expenses and rent.
Duty Service
A Duty service runs on a Thursday night from 5pm till 7.30pm and also on a Tuesday afternoon from 1.30pm – 4.30pm
Employment and Training
Throughcare will refer you to the STEP team who will offer you specialist help with employment and training.
Useful Telephone Numbers
Here 4 U, Rights & Advice
01292 294309
STEP
01292 612301
Ayr Hospital
01292 610555
Landsburgh House
01292 288333
Careers Scotland (Ayr Centre)
01292 281421
Quarriers
01292 288141
Ayrshire Council on Alcohol
01292 281238
Ayr Housing Aid
01292 288111
Area Team, Whitletts
01292 267675
Area Team, Girvan
01465 712299
Criminal Justice Team
01292 289749
Homeless Section
01292 611600
Reporters Office
01292 286386
Job Centre Plus
0845 600 4262
Police
01292 664000
Complaints
If you have any complaints about the Throughcare Service, please contact the Team Leader, Fiona MacDonald, or alternatively if you are concerned about your housing support, please contact:
Care Commission
Sovereign House
Academy Road
IRVINE
KA12 8BL
Tel 01292 323920 |
Throughcare